Complaints Handling Toolkit

Complaints Handling Toolkit

EnglishMixed media product
Risk and Compliance Service
The Law Society
EAN: 9781907698675
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Detailed information

The Complaints Handling Toolkit is designed to help practices implement best practice and meet their regulatory requirements. It provides draft policies, procedural checklists and other useful templates that you can use to supplement your existing complaints procedure or to create a new one.
EAN 9781907698675
ISBN 1907698671
Binding Mixed media product
Publisher The Law Society
Publication date October 24, 2014
Pages 112
Language English
Dimensions 247 x 172 x 10
Country United Kingdom
Readership Professional & Scholarly
Authors Ling, Vicky; Risk and Compliance Service; Westwood, Fiona