Carousel of Indignation and Outrage

Conflicts have accompanied mankind since time immemorial, and for almost as long people have been trying to limit and deal with them - whether as those affected by them or as professionals with more or less success. For once a system of conflict has developed, once negative expectation structures and with them negative self-evident truths and inherent laws have developed, it becomes increasingly difficult for those involved to escape them: The complexity of our social world, in which it is not easy for communication to find its way, remains unseen. A violated sense of justice, misunderstandings and unfortunate attempts to correct them alternate. One begins to attribute the causes of the conflict to the &quote;person&quote; (&quote;It's you! It's your fault!&quote;) and to attribute negative motives to the conflict partner (&quote;You're only doing this because ...!&quote;), who in turn does the same - just like a carousel that slowly gets going. A number of well-studied but little-known psychological processes occur within us when we are in conflict. Outrage at the other person grows, usually unfortunately on both sides. Slowly, the &quote;carousel of outrage and indignation&quote; begins to spin - faster and faster, until... The book places the various psychological mechanisms in the context of a systemic understanding of conflict and explains ways to slow down the carousel.