Emotional Intelligence

Emotional Intelligence

AngličtinaEbook
Cartwright, Ann
Taylor & Francis Ltd
EAN: 9781351940481
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Podrobné informácie

Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.
EAN 9781351940481
ISBN 1351940481
Typ produktu Ebook
Vydavateľ Taylor & Francis Ltd
Dátum vydania 15. mája 2017
Stránky 376
Jazyk English
Krajina United Kingdom
Autori Cartwright, Ann; Solloway, Amanda